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Refunds & Cancellations
Changed your mind? There is a 72-hour “cooling off” period from the point of booking (and payment) when students may request a full refund for a course/workshop which has not yet started or is not due to start during that 72-hour period.
72 hours after payment and booking, and at least 10 days before the start of a course/workshop, students may request a partial refund (a £10 admin charge will be retained for each cancelled course/workshop). Also within this time period, students may transfer the course fee to pay for another course offered by Evolution. If the course fee for the new course is a lesser cost, the remainder can be refunded (subject to a £10 administration fee) or be used as a credit to a further course or workshop.
Cancellations less than 10 days before the start of a course/workshop (or after the course has started) will not be eligible for a refund or transferal to another course. However, if there are exceptional circumstances such as a serious medical condition, requests may be made in writing for a full or partial credit (emails to email@example.com). This credit can be used as part payment for any course or workshop within 12 months. A medical certificate or letter from a medical professional will be required.
Please bear in mind that Evolution Arts is a registered charity (No.1133828) and to operate successfully it’s important that we adhere to this policy.
Cancellation of courses
On rare occasions we may cancel under-subscribed courses/workshops. As late bookings can be frequent any such decision is made as late as possible. If a cancellation is necessary, we will give those booked two days notice by phone and a full refund. You may wish to check your course is going ahead before buying art materials, etc.